Melmount Manor

1 Orchard Road, Melmount, Strabane, Co Tyrone, Northern Ireland, BT82 9QR | Tel: 028 7138 3990

 

Melmount Manor is a privately-owned 81-bedded care home located in the County Tyrone town of Strabane. Our team of highly trained professionals offer first rate care for older people on a permanent or short term basis.

At Melmount Manor, it is fundamental that residents have freedom of choice and the opportunity to reach their optimum level of independence. In order for our residents to feel valued and enjoy life we involve them and their families in planning their care, with dignity, privacy and respect being paramount in all aspects of their lives.

Our activities co-ordinators ensure that residents are engaged and active with a full programme of activities and events throughout the day suitable for all tastes and preferences.. Activities include quizzes, sing-alongs, reminiscence therapy, indoor games, art and craft, baking, relaxation sessions and, wherever possible, trips out and about and gardening. We have an overhead projector and big screen for the enjoyment of old movies and musicals.

Family and friends are welcome at any time and are invited to join their loved ones in having tea and some of our cook’s delicious meals. Hot drinks and snacks are always available and our cook prepares three nutritious meals a day. The menu changes regularly to reflect seasonal produce, and special diets are catered for. We encourage residents to choose their own meals from the menu.

We are proud of our Home and the care we provide, and if you are considering care for yourself or a loved one, we encourage you to visit us and give us the opportunity to show you around the home and meet with some of our staff.

The manager or another member of the senior team would be delighted to spend time with you to answer any queries or concerns you have about moving to a care home and what you can expect at Melmount Manor.

Our telephone number is 028 7138 3990 if you wish to arrange a visit, otherwise you can call into the home if passing or anytime which suits you.

 

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Mrs Annie Frobisher – Home Manager Melmount Manor

I am Annie Frobisher, a Registered Nurse with Post Graduate qualifications in Psyho-Social Interventions and Healthcare Management. I have many years’ experience, having worked at Senior Management level for 15 years within South West Yorkshire Partnership NHS Foundation Trust. During my last five years with the Trust, I managed the Dementia Services. At the end of my service with the Trust I was nominated for an invitation to the Queen’s Garden party to represent the Trust in recognition of my 23 years dedicated service.

I have been Manager of Melmount Manor Care Home since 2010 providing care for the older residents of Strabane and surrounding areas. We provide care under three categories, Dementia Nursing Care, Dementia Residential Care and Care for Frail Elderly. We are very well supported by our local community in Strabane including local schools and business and off course the Relatives and Friends of our 81 residents. We have a large team of dedicated and experienced nurses who are supported by a team of experienced and dedicated care staff who look after our residents with dignity and compassion.

At a Glance

Key Services

Specialist Care Areas

  • Bipolar / Manic Depression
  • Cancer Care
  • Challenging Behaviour
  • Colitis & Crohn’s Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington’s Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic Care
  • Orthopaedic Care
  • Parkinson’s Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment

Facilities

  • Own GP if required
  • Own furniture if required
  • Close to local shops
  • Ground floor accommodation only
  • Enclosed gardens for residents
  • Residents’ kitchenette
  • Television point in each room

 

Testimonials
Melmount Manor was just the right size to provide a variety of activities for our mother and the other residents, but small enough to create a homely, secure atmosphere. The excellent team of carers is led by an outstanding modern manager who blends efficiency with a reassuring caring manner.
Staff at Melmount Manor are the most caring, professional and compassionate I have come across; the quality of care is second to none. Empathy, courtesy and quality are all attributes of the staff, and whilst being a medical facility they manage to keep the “at home” feel to the surroundings. I would definitely recommend Melmount Manor care home.

Larchwood Care (NI) Limited
First Floor

Unit 16 Crescent Industrial Estate
Ballinderry Road
Lisburn

BT28 2GN

Tel: 028 92 669 360

22 February 2021

Dear (Next of Kin),

Further to my last statement , you will be aware that we took the decision in January to close to all visiting as we witnessed a province wide increase in transmission of COVID-19.  This decision was not taken lightly and in keeping with our core values sought to provide protection to your loved ones.

We recognise the last 12 months has been extremely challenging for families who have been separated from their loved ones in an effort to keep them safe.  We thank everyone for their understanding and their resolve to work with us in protecting the most vulnerable and preventing where possible the spread of the virus to residents and staff.  Your support has been an invaluable part of working together to keep residents safe.

During this time many of you will have availed of virtual and window visits, which remain the safest means to keep in contact with residents.

In the last 6 weeks there have been many positive developments, including the roll out of the vaccine to residents and the decrease in community transmission.  We also acknowledge, in line with the executive’s announcement of continued restrictions, there is a need for continued vigilance and risk management.  In developing and re-establishing  the visiting policy for Larchwood Care Homes we have taken all these matters into consideration and believe that the following arrangements provide the necessary balance for safe visiting.  The following sets out the opportunities available in all Homes.

Virtual and Window Visiting

These visits have been available throughout the last 12 months and can be still be facilitated in all Homes.  Window visitors are reminded that they must still wear a face mask during visits.  Visits are available 7 days a week and if you do not require staff to support your visit there is no restriction on visiting times or duration.

If staff are required to facilitate or support these visits please make contact with the Home at the assigned booking times of Monday – Friday 1000 – 1100 hours or 1400-1500 hours to request this support.

End of Life Visiting

Throughout the last 12 months we have recognised that the last moments are precious and have continued to facilitate these visiting arrangements for residents who are in the last days of their life.  If you find yourself in this position, special compassionate arrangements will be facilitated through the Home Manager or Nurse in Charge.  Often the Home will make contact with you to arrange these, but if you have urgent need to contact us at any time to book access to your loved one.

Care Partners

A Care Partner is defined as an individual who has previously played a role in supporting and attending to their relative’s physical and mental health, and/or provided specific support and assistance to ensure that communication or other health and social care needs are met due to a pre-existing condition.  These arrangements which have been in place within all Homes permit an individual to be designated as a Care Partner, however the next of kin must make contact with the Home Manager to advise of this nomination.

Two individuals can be nominated for a resident as Care Partners.  We will facilitate either of these nominees a maximum of 2 visits between them per week.  The total visit time will be no longer than 45 minutes.  Care Partners must book their visit by contacting the Home at the assigned booking times of Monday – Friday 1000 – 1100 hours or 1400-1500 hours.

Care Partners will be tested weekly as part of the Care Home staff testing programme.  Upon arrival at the Home the Care Partner will have their temperature taken and supported to don full PPE.  They will then be escorted to the room of their loved one.  Care Partners are not permitted to engage with any other resident whilst in the building.

Non Care Partner Visits (General Visits)

In addition to care partners, from Monday 1 March 2021, Larchwood Care will be facilitating non-care-partner visiting in all Homes.  These general visits can either be accommodated in the designated visiting area or in resident rooms for those who are unable to come to the visiting area.

All general visits must be pre-booked and you will be asked a series of risk assessment questions as part of this booking process.  Booking can take place Monday – Friday 1000 – 1100 hours or 1400-1500 hours, by phoning the Care Home.  General visits will accommodate one person to visit once per week.  Visitors must be over the age of 18 years.

In facilitating this wide range of visiting activities and care partner arrangements you will understand the burden placed on staff time to undertake the administration and facilitation of these.  Each Home will therefore have a maximum number of general and virtual visits available per week and we would ask that all relatives, family and friends are understanding of this.

All visitors, including Care Partners, in their daily lives are reminded of the need to ensure good personal hygiene, use of face coverings as required and to exercise their judgement on the need to use public transport for the benefit of all residents and staff in the Home.

Yours sincerely,

Nuala Green

Managing Director