Melmount Manor

1 Orchard Road, Melmount, Strabane, Co Tyrone, Northern Ireland, BT82 9QR | Tel: 028 7138 3990

 

Melmount Manor is a privately-owned 81-bedded care home located in the County Tyrone town of Strabane. Our team of highly trained professionals offer first rate care for older people on a permanent or short term basis.

At Melmount Manor, it is fundamental that residents have freedom of choice and the opportunity to reach their optimum level of independence. In order for our residents to feel valued and enjoy life we involve them and their families in planning their care, with dignity, privacy and respect being paramount in all aspects of their lives.

Our activities co-ordinators ensure that residents are engaged and active with a full programme of activities and events throughout the day suitable for all tastes and preferences.. Activities include quizzes, sing-alongs, reminiscence therapy, indoor games, art and craft, baking, relaxation sessions and, wherever possible, trips out and about and gardening. We have an overhead projector and big screen for the enjoyment of old movies and musicals.

Family and friends are welcome at any time and are invited to join their loved ones in having tea and some of our cook’s delicious meals. Hot drinks and snacks are always available and our cook prepares three nutritious meals a day. The menu changes regularly to reflect seasonal produce, and special diets are catered for. We encourage residents to choose their own meals from the menu.

We are proud of our Home and the care we provide, and if you are considering care for yourself or a loved one, we encourage you to visit us and give us the opportunity to show you around the home and meet with some of our staff.

The manager or another member of the senior team would be delighted to spend time with you to answer any queries or concerns you have about moving to a care home and what you can expect at Melmount Manor.

Our telephone number is 028 7138 3990 if you wish to arrange a visit, otherwise you can call into the home if passing or anytime which suits you.

 

Divider title

Hayley

Hayley Phillips – Home Manager

I started work in Melmount Manor 22 years ago at the age of 17 as a Care Assistant. It was my intention to gain valuable caring experience whilst studying with a hope of pursuing a career in Nursing. Following initial studies, I accepted a full-time role as a Care Assistant and spent several years looking after residents suffering from dementia within the Home.

After these invaluable years I applied to commence my nursing degree with the University of Ulster where I qualified as a Registered Mental Health Nurse in 2011. I returned to Melmount Manor at this time, now in the position of staff nurse where I continued to provide care of a high standard for the residents within the home, promoting choice, individuality, and respect.

In recent years I was promoted to the post of Sister which allowed me to continue to drive improvements in care within the home. During this time, I progressed professionally and was recently promoted to Unit Manager and subsequently to Home Manager.

I have a drive and passion for excellence within elderly care which I continually promote within my team. I will continue to encourage the local connections within our community at Melmount Manor, to enhance and enrich the lives of our residents whilst promoting activities and welcoming outside engagement. Throughout the years of my employment, I have developed many relationships with family members, and will strive to ensure these are further enhanced in my role as Home Manager. Outside of work I enjoy spending time with my family, reading, walking and travelling.

At a Glance

Key Services

Specialist Care Areas

  • Bipolar / Manic Depression
  • Cancer Care
  • Challenging Behaviour
  • Colitis & Crohn’s Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington’s Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic Care
  • Orthopaedic Care
  • Parkinson’s Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment

Facilities

  • Own GP if required
  • Own furniture if required
  • Close to local shops
  • Ground floor accommodation only
  • Enclosed gardens for residents
  • Residents’ kitchenette
  • Television point in each room

 

Testimonials
Melmount Manor was just the right size to provide a variety of activities for our mother and the other residents, but small enough to create a homely, secure atmosphere. The excellent team of carers is led by an outstanding modern manager who blends efficiency with a reassuring caring manner.
Staff at Melmount Manor are the most caring, professional and compassionate I have come across; the quality of care is second to none. Empathy, courtesy and quality are all attributes of the staff, and whilst being a medical facility they manage to keep the “at home” feel to the surroundings. I would definitely recommend Melmount Manor care home.

Larchwood Care (NI) Limited
First Floor

Unit 16 Crescent Industrial Estate
Ballinderry Road
Lisburn

BT28 2GN

Tel: 028 92 669 360

9 June 2021

Following guidance from the Department of Health received 8 June 2021, the visiting arrangements outlined previously 10 May 2020 remain in place for a further 3 weeks, with a proposed review 22 June 2021.  As such the following arrangements remain the policy for visits to any Larchwood Care Ni Home.

Virtual, Window, End of Life Visiting and Care Partners

There have not been any changes in the arrangements for the above visiting opportunities. All continue to be available within the Homes and can be booked, where necessary, through the Home Administrator.

General Visiting

In line with the Regional guidelines referenced above Larchwood Care NI is also facilitating General and Room Visits. The difference between a General Visit and a Room Visit is the location in which they take place within the Home. A General Visit will take place within the designated visiting area of the Home and a Room Visit, for those residents unable to come to the visiting area, will take place in the Resident’s room.

All General and Room visits must be pre-booked and you will be asked a series of risk assessment questions as part of this booking process. Booking can take place Monday – Friday 1000 – 1100 hours or 1400-1500 hours, by phoning the Care Home. The following guidelines will help you to understand the process and arrangements for both types of visits

- Book in advance.
- Undertake risk assessment over the phone.
- 2 visitors may visit twice per week per week for maximum 60 minutes.
- Visitors may include children. Children are included within the maximum 2 persons per visit.
- Arrive to the Home wearing a face mask 20 minutes prior to your visiting slot.
- All visitors will be swabbed using a rapid antigen COVID-19 test.
- You will be asked to wait until the result of your test is confirmed as negative
- You will be provided with an apron, but do not have to wear gloves.
- You may touch and hold hands with the resident. At this stage hugging is discouraged.

In facilitating this wide range of visiting activities and care partner arrangements you will understand the burden placed on staff time to undertake the administration and facilitation of these. Each Home will therefore have a maximum number of general and virtual visits available per week and we would ask that all relatives, family and friends are understanding of this.

In addition to visiting, independently mobile residents may avail of meeting with relatives in the grounds and gardens of the Homes. At this stage non-staff facilitated trips away from the Home are not accommodated.

The plans phases 2 and 3 are outlined below, however dates for implementation are now on hold until further reviews are conducted.  The next review date is 22 June 2021 and the Department of Health will release advice at this time.

Phase 2 – date to be agreed (subject to change)

All the above risk management protocols will be in place with the following changes.

- Maximum of 4 people from 2 households may visit twice per week
- Introduction of “brief hugging”
- Risk assessed trips outside of the Home.
- Hairdressers may return

Phase 3 – date to be agreed (subject to change)

The following easements are encouraged from this date.

- No restriction on number of people but limited to two households twice a week.
- Overnight stays away from the Home may be facilitated.