All about Annie…Melmount Manor Care Home

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Annie Frobisher -  Melmount

My name is Annie Frobisher and I am the Registered Manager of Melmount Manor in Strabane, I have had this privilege since December 2010.

Prior to moving into the private sector I had a long and varied career with South West Yorkshire NHS Trust. My role for the last five years with the Trust was managing the Dementia Services within the Wakefield and Pontefract area, which meant I managed four community day service units, four inpatient units, the Memory Service and the Care Home Liaison Service.

Although I am a native of Northern Ireland, I spent all of my nursing career in England, apart from two years working in the Borders of Scotland.

I completed my nurse training in Chester, gained a Management Certificate with the Institute of Health Care Management at Huddersfield University and a Master’s Degree in Psycho- Social Interventions at York University.

I continue to enjoy my role, striving to provide the highest standards of care for the 81 residents we are privileged to care for at Melmount Manor. I of course could not do this without the support of my dedicated staff group and the support of our providers Care Circle in partnership with Larchwood Care (NI) Ltd.

Larchwood Care (NI) Limited
First Floor

Unit 16 Crescent Industrial Estate
Ballinderry Road
Lisburn

BT28 2GN

Tel: 028 92 669 360

We acknowledge how difficult it has been for you to be separated from your loved one over this challenging period dealing with the pandemic of COVID-19. We hope you have been satisfied with all communication efforts from the Home that has helped between the residents and yourself in the absence of visiting.

From the initial announcement of the Home closing, the main focus has always been the safety of all residents and staff within our care. I do hope you find it comforting to know that all of our Homes have managed extremely well throughout this crisis to date. We are delighted to share with you that out of 370 residents and over 550 staff across 8 Homes, we have had only 3 positive COVID-19 cases, each of whom have thankfully been nursed back to health and are currently doing well. Our staff teams have been superb and continue to demonstrate their dedication and commitment in keeping your loved one protected.

Following the recent announcement by the Health Minister, knowing that the safety of your resident continues to be your upmost priority, this will be the main focus when considering future visiting arrangements. To allow time for these important decisions to be made informatively, virtual visiting remains the preferred option as it provides the greatest protection for residents and staff while keeping footfall to a minimum.

However, if you are unsatisfied with virtual visiting arrangements, we can accommodate outdoor visiting on weekdays only, which will need to be arranged directly through the Home Manager in advance.

The following outdoor visiting conditions will apply:

  • The resident or you, the next of kin, must nominate two named visitors.
  • A maximum of 2 visitors per resident will be permitted at each visit.
  • Only 1 visit per resident per week will be accommodated.
  • Visitors will be required to provide their own face covering which is mandatory.
  • If you are experiencing symptoms of COVID-19 or feeling unwell in any way the visit should not take place.
  • A maximum 20 minute visiting period will be allocated.
  • No children will be permitted.
  • Social distancing principles of 2 metres must be observed at all times.

 

As an increase in the “R – factor” has been recently reported and further lockdowns have been reinstated in some areas, we are aware that a risk remains to the general public. We remain conscious that complacency could particularly impact residents living in our Care Homes and so we are continuing to monitor the situation and will notify you of any further updates in relation to visiting arrangements.

Finally, I would like to thank you for showing your support, understanding and patience which has been greatly appreciated at this time.

Many thanks as ever for your assistance,

Nuala Green
Managing Director